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Customer experience is what all brands are thriving for nowadays. It defines who they are as much as the products themselves. Is reality up to par with the concept?

This summer, Bulgari has transcended the concept of time by combining the passion to live life to its fullest with vast marine spaces. A delightful surprise for aesthetes who also enjoy the waves.

Jean-Claude Nicolet, former watchmaking professor who some regard as "the last of the great 'orlogeurs' ", gave me the text of a talk given at the MIH in 2003. Here are some historical excerpts that have never been published before!